Frequently Asked Questions
Everything you need to know about your TooTurnt order.
How long will it take for my order to arrive?
Standard shipping usually takes 3-7 business days within the United States. International orders can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their respective countries upon arrival.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my TooTurnt apparel?
To preserve the quality of the prints and fabric, we recommend machine washing your items inside out in cold water and tumble drying on low heat or air drying.